Press Releases

05/05/17

Debenhams Flowers Customer Notice

Logo

Ecomnova Ltd, the company that owns and operates flower and gifting website including Debenhams Flowers, has suffered a cyber attack.

Debenhams has taken immediate steps to minimise risk to customers affected and made contact with all those customers whose data has been accessed.

Our communication to affected customers includes detailing steps that we have taken and steps that those customers should take. This incident has only affected customers of Debenhams Flowers and customers of the Debenhams.com site are not affected.

 If you suspect that you have been the victim of fraud, you should contact your bank or credit card provider directly and Action Fraud, the UK’s national fraud and internet crime reporting centre, on 0300 123 2040 or online at http://www.actionfraud.police.uk/report_fraud.

Customers with any concerns or questions should contact us on our customer helpline 0333 0037068 or email head.office@contactdebenhams.com.

We are working with Ecomnova and all relevant authorities to investigate this attack and apologise to all customers affected.

 

CONTACTS

Digital Assets

DOWNLOAD STORY + IMAGES
top arrow